Our 100% Guarantee

At Access Arena, we want to make your ticket purchasing experience an exceptional one. Here is what our 100% Guarantee provides to our customers:

Your transaction is 100% secure

Our Secure Socket Layer (SSL) and 128-bit encryption guarantees that all information in your purchase transaction, including personal and payment, will be protected from fraud and interception. Rest assured that we take every effort to keep the bad guys out.

The tickets you order are guaranteed to be 100% real

Any tickets you buy from AccessArena.com are guaranteed to be 100% authentic tickets, unless otherwise noted as part of the ticket description. If you are denied admission by the venue, AccessArena.com will investigate the incident and will refund the full cost of tickets, including shipping and service fees, if we find that the mistake was ours.

Your tickets will arrive in time for the event

We will mail your tickets to the shipping address you provide. Most tickets are mailed via FedEx. We guarantee that your tickets will be shipped in sufficient time so that at least one delivery attempt will be made before the event occurs.

Complete refund if the event is permanently canceled

If an event is permanently canceled, AccessArena.com will coordinate with the selling broker to provide you with a full refund of the ticket price, including any service fees.